Shipping & Delivery

At Nasma Collections, we're committed to delivering your order safely, securely, and efficiently. Every order is carefully packed to ensure it reaches you in excellent condition.

Shipping Destinations

We currently deliver to:

• Australia
• Bahrain
• Canada
• India
• Kuwait
• Malaysia
• Oman
• Pakistan
• Qatar
• Saudi Arabia
• United Arab Emirates (UAE)
• United Kingdom
• United States
  

If your country is not listed, please contact our customer support team before placing your order.

Order Processing

Orders are processed within 2–3 business days after your order has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

United Arab Emirates (UAE)
3–5 Business Days

GCC Countries
5–7 Business Days

International Orders
5–10 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, public holidays, weather conditions, or unforeseen courier delays.

Shipping Charges

Shipping charges are calculated based on the destination, parcel weight, and courier service. The final shipping cost will be displayed during checkout.

Estimated Shipping Charges

Shipping charges may vary depending on parcel weight, destination, and courier service.

Free Shipping

We offer free shipping on qualifying orders:

• UAE: Orders above AED 300
• GCC Countries: Orders above AED 500
• Rest of the World: Orders above AED 1,000

Payment

We currently offer Cash on Delivery (COD) in selected regions where this service is available.

For destinations where COD is unavailable, payment methods available at checkout can be used.

Order Tracking

We ship orders using Trax Courier and other trusted logistics partners when required.

Once your order has been dispatched, you'll receive a tracking number and delivery updates via WhatsApp, email, or SMS so you can monitor your shipment.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are not included in your order total and are the responsibility of the customer.

Delivery Attempts

Please ensure someone is available to receive your order at the provided delivery address.

If delivery cannot be completed due to an incorrect address or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

Need Assistance?

If you have any questions regarding shipping or your order, please visit our Contact Us page or get in touch with our customer support team. We're always happy to help.

Nasma Collections
Timeless Style. Thoughtful Details. Made for You.