Orders
How can I place an order?
Browse our collections, select your preferred product, and proceed to checkout. Once your order is confirmed, we'll begin processing it for delivery.
Can I change or cancel my order after placing it?
If your order has not yet been processed, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing your order.
Products
Are your products stitched or unstitched?
Our women's collection currently features unstitched suits, while our men's collection includes stitched apparel. Product details are clearly mentioned on each product page.
Will the product colors match what I see online?
We make every effort to display our products as accurately as possible. However, slight variations in color may occur due to differences in screen settings and lighting
Shipping
Where do you ship?
We currently deliver across Pakistan.
How long does delivery take?
Orders are typically delivered within the estimated timeframe mentioned on our Shipping & Delivery page. Delivery times may vary depending on your location.
Returns & Exchanges
Do you accept returns and exchanges?
Yes. We offer both returns and exchanges. Please refer to our Returns & Exchanges page for complete details and eligibility requirements.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order and provide clear photographs of the item. Our team will review your request and assist you as quickly as possible.
Payments
Which payment methods do you accept?
We currently offer Cash on Delivery (COD) for orders within Pakistan.
Contact
How can I contact Nasma?
You can reach us through our Contact page, by email, or via WhatsApp. Our customer support team will be happy to assist you.